Shipping Policy

Flat-Rate Shipping Across India

At Herbal Wellness Life, we strive to provide dependable and convenient delivery services to customers throughout India. The following shipping terms apply to orders placed through our website.

Shipping Charges

• Standard Shipping: A flat shipping fee of ₹50 applies to orders below ₹999.

• Free Shipping: Orders of ₹999 or more qualify for free standard shipping to serviceable locations across India.

Order Processing

• Order Cut-off: Orders placed before 12:00 PM, Monday to Saturday, are generally processed on the same business day.

• Processing Time: Orders are normally prepared and dispatched within 1–3 business days, excluding Sundays and public holidays.

• Shipping Confirmation: Once your order has been dispatched, you will receive a shipping confirmation with the available tracking details.

Estimated Delivery Time

• Delivery timelines may differ depending on your location, courier availability, and the distance between the dispatch location and your delivery address.

• Standard Delivery: Most orders are expected to reach the customer within approximately 1–5 business days after dispatch, excluding weekends and holidays.

• Delivery may take longer during periods of high order volume, adverse weather, logistical disruptions, or delays caused by our courier partners.

Product Authenticity

• Product batch numbers or batch IDs may vary depending on available inventory.

• We are committed to providing genuine and authentic products sourced through verified and reliable suppliers.

Purchases for Resale

Products purchased through Herbal Wellness Life are intended for personal use and are not authorized for unauthorized resale or redistribution.

If we have reasonable grounds to believe that an order is being placed for unauthorized resale, we reserve the right to take appropriate action, which may include:

• Canceling or limiting the order.

• Restricting future purchases.

• Suspending or terminating the customer’s account.

• Taking further action where permitted by applicable law.

Data Privacy & Security

To process orders and provide a smooth shopping experience, we may collect and store certain customer information. Herbal Wellness Life takes reasonable steps to protect customer information and maintains appropriate measures to help keep personal data secure and confidential.

For more information about how we collect, use, and protect your information, please refer to our Privacy Policy.