Privacy Policy

Last Updated: 26.08.2026
This Privacy Policy explains how Herbal Wellness Life (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit our website, use our services, place an order, or communicate with us (collectively referred to as the “Services”).

By accessing or using our website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below. If you do not agree with this policy, please discontinue your use of our Services.

Changes to This Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements. Any updated version will be published on this page along with a revised “Last Updated” date.

Information We Collect

We collect information that is necessary to provide our Services, process orders, improve your experience, and communicate with you. Information may be collected directly from you, automatically through technologies such as cookies, or from trusted third-party service providers.

Information You Provide to Us

Depending on how you use our website, we may collect:

• Personal & Contact Information: Your name, email address, phone number, billing address, and shipping address.
• Order Details: Information about products purchased, order history, transaction status, and payment confirmation.
• Account Information: Username, password, and other information associated with your customer account.
• Shopping Activity: Products added to your cart or wishlist, browsing activity, and interactions with our website.
• Customer Support Information: Details or information you choose to provide when contacting our support team.

Providing certain information may be necessary to complete an order, create an account, or use specific features of our website. If you choose not to provide required information, some Services or features may not be available to you.

Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better browsing experience.

Information collected through these technologies may include:

• Device & Browser Details: Browser type, device information, settings, and IP address.
• Website Usage: Pages viewed, links clicked, time spent on the website, and interactions with different features.
• Network Information: Internet service provider and related connection information.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of our website.

Information Received from Third Parties

We may receive limited information from third-party service providers that help us operate our website and provide our Services. These may include:

• Payment Service Providers: Information required to confirm and process transactions.
• Marketing & Advertising Services: Information that helps us understand advertising performance and deliver relevant promotions.
• Analytics Providers: Data used to measure website traffic, usage, and overall website performance.

How We Use Your Information

The information we collect may be used for purposes such as:

• Processing and fulfilling your orders.
• Providing, maintaining, and improving our website and Services.
• Communicating with you regarding orders, accounts, or support requests.
• Sending promotional or marketing communications where permitted.
• Detecting, preventing, and investigating fraudulent or unauthorized activity.
• Improving website security and functionality.
• Complying with applicable legal and regulatory requirements.

Herbal Wellness Life does not sell your personal information to third parties.

How We Share Personal Information

We may share relevant personal information with trusted parties when necessary to operate our business and provide our Services, including:

• Service Providers: Payment processors, delivery and shipping companies, hosting providers, analytics services, and other vendors who assist with our operations.
• Business & Marketing Partners: Selected partners where sharing information is necessary for specific business, advertising, or promotional activities.
• Legal & Regulatory Authorities: When disclosure is required by applicable law, court order, legal process, or government authority.
• Business Transfers: If our business is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

User-Generated Content

If you voluntarily submit reviews, comments, testimonials, or other content in publicly accessible areas of our website, that information may be visible to other visitors.

Please avoid posting sensitive or private information in publicly accessible areas. We cannot control how other users may use information that you choose to make publicly available.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. These external websites have their own privacy policies and practices.

Herbal Wellness Life is not responsible for the privacy, security, or content practices of third-party websites. We recommend reviewing the privacy policy of any external website before providing your personal information.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly request or collect personal information from children under this age.

If you believe that a child has provided personal information through our website, please contact us so that we can review the matter and take appropriate steps where necessary.

Data Security & Retention

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide our Services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: Request information about the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Deletion: Request deletion of your personal information, subject to applicable legal requirements.
• Marketing Preferences: Unsubscribe from promotional emails or marketing communications at any time.
• Data Portability: Request certain personal information in a commonly used and structured format where applicable.

To make a privacy-related request, please contact us using the details provided below.

International Users

If you access or use our Services from outside India, your personal information may be processed or stored in countries other than your country of residence. Data protection laws in those countries may differ from the laws applicable in your location.

Where required, we take reasonable measures to handle personal information in accordance with applicable data protection requirements.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to make a request concerning your personal information, please contact us:

Herbal Wellness Life
Email: support@herbalwellnesslife.com
Website: Herbal Wellness Life

By accessing or continuing to use our website, you acknowledge that you have reviewed and understood this Privacy Policy.